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Privacy policy

Along with providing users with safe and secure ways to conduct online transactions, we are fully committed to protecting our customers’ privacy and personal information. This privacy policy applies to services provided by us via our web platform, located at safetrade.ng, as well as in conjunction with our partners' web sites.

Collection of User Information

We only require our users to submit information necessary to use the services offered through our web platform or our partners' web sites/platforms. This information includes your name, e-mail address, address, phone number and payment information (which may include contact, and or banking information). From time to time, users of safetrade.ng will be given the option to participate in online surveys. Participation is always at your option. The information gathered from our surveys will only be used to enhance our users’ experience, and to help us identify services and needs which may be valuable to our users in the future. Users’ of safetrade.ng may also be given an opportunity to participate in contests and promotions which may also require information from our users. The information provided will only be used to notify winners and conduct the promotion. Participation in these contests and promotions is always at your option.

Use and Disclosure of Personal Information

Use of your information: We use personal information from our users solely to provide and enhance our services. For example, we use personal information to verify the identities of buyers, sellers, and brokers; process the transaction and verify receipt of payment. These uses include, but are not limited to, sharing your information with other companies (such as banking institution) and exchanging your information with the other party to your transaction. We may also request information about you from third parties to provide our services. We also use personal information internally to improve our services.

Restriction on Disclosure of Your Information by Us: We will not sell, publish, disclose, or rent to third parties individually identifiable user information collected at our web platforms, through our servers or otherwise obtained by us, other than to provide our services and as set forth in this privacy policy. From time to time, however, we may collect and/or disclose, transfer or share aggregated demographic or usage information obtained by us.

Relationship with Our Partner Web Sites: Our services are often offered through other web sites that are partnered with us and our technology is often integrated with the offerings of such partnered web sites. For example, you may have accessed our services while making a purchase on another web site/platform where the product was offered. Our partners may obtain other personal information about you through their web sites/platform or otherwise through your access and use of their service and product offerings that are not used in connection with our services. The use, privacy and security of such information are not within our control and shall not be our responsibility, and shall be subject to your agreements with such partner, if any. Our partners are generally required to forward to us all information about you that is necessary for us to provide our services. In most cases, we have joint ownership with our partners of your information. We do not guarantee and are not responsible for any use of your information by our partners that would otherwise be in violation of this privacy policy. You should consult the policies of such partners. We also generally share user information with our partners to improve our services and our partners' services.

Disclosure of Information to Protect our Rights and Comply with Applicable Law: We cooperate fully with all law enforcement inquiries and with third parties to enforce their intellectual property and other rights. We also comply fully with all applicable laws. We may disclose, in our reasonable judgment, user information as required to fully comply with all such actions and laws in the course of conducting our business. We may also disclose your information and communications to protect our rights or prevent liability to us. In such event, your private communications and personally identifiable information may be disclosed in ways not otherwise described in this privacy policy.

Passwords and Our Confidential Information: We require that you do not disclose or share your password or other identifying information we provide to you with anyone else. Such passwords and information are our property and your use may be revoked by us at our discretion. You are also prohibited from using any password other than ones we authorize you to use.

Use and Disclosure of Transaction Information

The terms and conditions of any transaction facilitated by safetrade.ng shall be considered confidential information and, as between the parties to a transaction and safetrade.ng, safetrade.ng will not disclose the terms to outside parties without the written consent of all of the parties to any transaction.

Our Use of Cookies

Cookies are data that are stored by your browser on your computer. For example, if you choose the option of saving your email when you Sign In, a cookie is used to store this information. Cookies are required to track your session when you are working with a transaction.

Changes to Your Account

safetrade.ng gives you the ability to change or edit your personal information contained in your profile. Additionally, Safetrade.ng gives you the opportunity to deactivate your account if you choose. Contact us by filling out the customer support form and request the deactivation of your account. If you have active transactions open, your account will be deactivated after your transactions have been resolved.

We reserve the right to retain information after you have deactivated your account or information that you have requested to be removed in order to comply with applicable law, resolve disputes, and enforce our rights.

Revisions to Privacy Policy

We reserve the right to amend this privacy policy from time to time without notice to you. If at any time we decide to substantially change the manner in which we collect or use personally identifiable information, we will inform our members by posting a prominent announcement on our home page. However, your personal information will always be used in accordance with the privacy policy in effect at the time the information was collected.

Feedback

If you have any comments or opinions you'd like to share with us regarding our privacy policy, please send them via our feedback form.