Along with providing users with safe and secure ways to conduct online transactions, we are fully committed to protecting our customers’ privacy and personal information.
Collection of User Information
We only require our users to submit information necessary to use the services offered through our web platform or our partners' web sites/platforms. This information includes your name, e-mail address, address, phone number and payment information (which may include contact, and or banking information).
From time to time, users of safetrade.ng will be given the option to participate in online surveys. Participation is always at your option. The information gathered from our surveys will only be used to enhance our users’ experience, and to help us identify services and needs which may be valuable to our users in the future.
Users’ of safetrade.ng may also be given an opportunity to participate in contests and promotions which may also require information from our users. The information provided will only be used to notify winners and conduct the promotion. Participation in these contests and promotions is always at your option.
Use and Disclosure of Personal Information
Use of your information: We use personal information from our users solely to provide and enhance our services. For example, we use personal information to verify the identities of buyers, sellers, and brokers; process the transaction and verify receipt of payment. These uses include, but are not limited to, sharing your information with other companies (such as banking institution) and exchanging your information with the other party to your transaction. We may also request information about you from third parties to provide our services. We also use personal information internally to improve our services.
Passwords and Our Confidential Information: We require that you do not disclose or share your password or other identifying information we provide to you with anyone else. Such passwords and information are our property and your use may be revoked by us at our discretion. You are also prohibited from using any password other than ones we authorize you to use.
Use and Disclosure of Transaction Information
The terms and conditions of any transaction facilitated by safetrade.ng shall be considered confidential information and, as between the parties to a transaction and safetrade.ng, safetrade.ng will not disclose the terms to outside parties without the written consent of all of the parties to any transaction.
Cookies are data that are stored by your browser on your computer. For example, if you choose the option of saving your email when you Sign In, a cookie is used to store this information. Cookies are required to track your session when you are working with a transaction.
Changes to Your Account
safetrade.ng gives you the ability to change or edit your personal information contained in your profile. Additionally, Safetrade.ng gives you the opportunity to deactivate your account if you choose. Contact us by filling out the customer support form and request the deactivation of your account. If you have active transactions open, your account will be deactivated after your transactions have been resolved.
We reserve the right to retain information after you have deactivated your account or information that you have requested to be removed in order to comply with applicable law, resolve disputes, and enforce our rights.